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Can Purecloud support some type of integration with WhatsApp

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  • 1.  Can Purecloud support some type of integration with WhatsApp

    Posted 05-05-2017 02:16
    No replies, thread closed.

    Can Purecloud  support some type of integration with WhatsApp



  • 2.  RE: Can Purecloud support some type of integration with WhatsApp

    Posted 05-05-2017 18:40
    No replies, thread closed.

    We cannot route WhatsApp messages with our ACD engine today. Support for messaging apps is on the roadmap.



  • 3.  RE: Can Purecloud support some type of integration with WhatsApp

    Posted 05-07-2017 14:11
    No replies, thread closed.

    Do you know if it is on the 2017 RoadMap..?

    Thanks



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