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Can we implement our own STUN/TURN server to proxy connections to PureCloud?

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  • 1.  Can we implement our own STUN/TURN server to proxy connections to PureCloud?

    Posted 05-23-2017 12:45
    No replies, thread closed.

    No. There is currently no way to use a private STUN/TURN server. PureCloud leverages Google’s global network of STUN (not TURN) servers for faster and better NAT traversal. If you disable them, then you will experience broken or slow NAT traversal during the connection of features like video chat or WebRTC phones. 



  • 2.  RE: Can we implement our own STUN/TURN server to proxy connections to PureCloud?

    Posted 05-23-2017 18:05
    No replies, thread closed.

    Thanks, Amy!