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Can we run the Premise Edge (BYOC Premises – Customer Hardware Solution) on AWS (EC2) or ESXI?

  • 1.  Can we run the Premise Edge (BYOC Premises – Customer Hardware Solution) on AWS (EC2) or ESXI?

    Posted 06-05-2025 19:25

    Irfan_Shaikh | 2024-02-12 11:34:00 UTC | #1

    We want to implement / connect an Edge device for our Genesys Cloud Environment. Can we deploy / install Edge software on an AWS EC2 instance or an ESXI VM?


    Jerome.Saint-Marc | 2024-02-13 13:44:58 UTC | #2

    Hello,

    The Genesys Cloud Community Forum is a better place to discuss general product features and out-of-the-box behavior. The developer forum is specific to discussions surrounding APIs and customizations.

    You can find information on BYOC Premise Edges on the Resource Center: https://help.mypurecloud.com/articles/about-byoc-premises-customer-hardware-solution/

    Genesys Hardware Solution and Customer VM Solution are no longer available: https://help.mypurecloud.com/articles/about-byoc-prem-genesys-hardware-solution/ https://help.mypurecloud.com/articles/about-byoc-prem-customer-vm-solution/

    Regards,


    system | 2024-03-15 13:45:22 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 24591