Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  Can you require PIN to check voicemail?

    Posted 10-05-2018 18:08
    No replies, thread closed.
    Is there any way to set the system to prompt for Voicemail PIN every time voice mail is checked?

    ------------------------------
    Christina Ross
    National Media Calls
    ------------------------------


  • 2.  RE: Can you require PIN to check voicemail?

    Posted 10-05-2018 22:07
    No replies, thread closed.
    There is a setting under Admin>Organization Settings to turn it on or off globally:

    https://help.mypurecloud.com/articles/turn-off-voicemail-pin/

    ------------------------------
    George Ganahl
    Principal Program Manager
    Genesys
    ------------------------------

    Original Message


Related Content