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  • 1.  Cancelled time off requests not auto-updating schedule with new schedule auto-update feature

    Posted 01-29-2025 10:44
    No replies, thread closed.

    The new feature "Update published schedule when time-off requests are approved" was released this week.  While it's great to see the approved time-off requests auto-applied to the schedule, we're seeing an issue with cancelled time-off requests not auto-updating the schedule.  Is anyone else seeing the same behaviour?

    Since a few of our time off request types are auto-approved and therefore the schedule change is almost immediate, this is a problem if someone realizes they made an error in their time off request and needs to cancel it prior to resubmission.  Further to this, the cancelled time off request doesn't send a notification to managers to update the schedule, causing us to still have to check the schedule daily for the yellow warning triangle to see if there are any manual changes that need to be made.

    Am I missing something?  If not, I'll have to log an idea to enhance this new feature to make it usable for us.


    #TimeOff/HRIS

    ------------------------------
    Jennifer DiCesare
    Consultant
    ------------------------------


  • 2.  RE: Cancelled time off requests not auto-updating schedule with new schedule auto-update feature

    Posted 01-30-2025 13:48
    No replies, thread closed.

    Hi Jennifer,

    You are right; at this time, we will update a published schedule with approved requests, but we won't be canceling it. We split these features into two and are working with our development teams to auto-publish canceled time off requests. We are tracking these efforts in this idea: https://genesyscloud.aha.io/ideas/ideas/WETOM-I-78

    We also have an idea for the other idea you suggested: notifications for canceled time off requests. Here is the idea so you can track it:

    https://genesyscloud.ideas.aha.io/ideas/WFMTOM-I-7



    ------------------------------
    Damaris Scott
    Senior Product Manager, Workforce Management
    ------------------------------



  • 3.  RE: Cancelled time off requests not auto-updating schedule with new schedule auto-update feature

    Posted 01-30-2025 15:07
    No replies, thread closed.

    Hi Damaris,

    Great, thanks for the update.  I've added my vote.



    ------------------------------
    Jennifer DiCesare
    Consultant
    ------------------------------

    Original Message


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