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Canned Responses formatting in Word Document

  • 1.  Canned Responses formatting in Word Document

    Posted 06-05-2025 18:18

    Prabhu_Paulraj | 2020-10-29 22:49:40 UTC | #1

    Hi Team,

    When we create canned responses through word document and paste in Genesys Cloud the alignment is not as exact as what we do in MS Word.

    Tried by HTML layout & Wordpad the behavior is the same.

    Thanks PP


    tim.smith | 2020-11-10 16:13:27 UTC | #2

    This forum is for API and integration discussions. For questions and issues with the base product and the UI, please post on the Genesys Cloud Community Forum or open a case with Genesys Cloud Care.


    system | 2020-12-11 16:13:29 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 9202