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Cannot login into Admin or Dev Tools

  • 1.  Cannot login into Admin or Dev Tools

    Posted 06-05-2025 19:24

    puneeth | 2023-05-18 10:38:07 UTC | #1

    Hi All,

    Genesys is displaying the following information when we try to login into the Admin or the Dev Tools pages.

    Along with that, all the API calls are consistently failing with "bad.credentials". Could you please help?

    Regards, Puneeth


    tim.smith | 2023-05-23 17:18:57 UTC | #2

    Please contact your Genesys Cloud administrator for assistance with your credentials. If you are the administrator for your company, please open a case with Genesys Cloud Care for assistance recovering your org.


    system | 2023-06-23 17:19:37 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 19993