Following the recent "The Right Smile" Webinar focused on WFM and Capacity Planning, we're keeping the conversation going - and we'd love your input to help shape what's next!
π If you missed it, no worries - the recording will be available in the Community library very soon!
Now, we'd love to hear from you. Take a minute to share your thoughts below:
- What's your favorite part of the new Capacity Planning release so far?
What's working well for you and your team?
- Looking ahead, what would you say is the #1 feature you'd want us to build next?
(Or feel free to rank your top 2 or 3 in order of priority!)
π‘ Note: a Monthly view is already in progress, so think beyond that!
- Are you doing Capacity Planning today?
If yes, what tool(s) are you using currently?
Your feedback fuels our roadmap - let's build the future of WFM together.
Drop your responses below.
Thanks in advance! π
#Workforce Management
#Forecasting------------------------------
Tracy
Genesys
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