Certification and Training

Starting Monday June 2nd, we're excited to offer free access to our new recorded webinar on the upcoming Workforce Management feature: Capacity Planning! This feature hasn't been released yet, so this is your chance to get an exclusive sneak peek at what's coming.

The webinar will be available for free for 7 days to anyone with a Beyond account. Don't have an account? No problem! You can sign up for free here. After the 7-day window, the webinar will move into our regular paid subscription catalog.

We hope this limited-time access gives everyone a chance to see Capacity Planning in action and watch the session at a time that works for them.

Coming in July
We'll also be hosting a live webinar on Capacity Planning on July 30th where we'll dive deeper and answer your questions.

What You Can Do:

Watch the webinar while it's free.
Share the opportunity with others on your team.
Ask your questions in the community. We'll do our best to answer them ahead of or during the live session in July.

Let us know what you think, and stay tuned because more valuable content is on the way!

Hi Melissa,

Your link brings you back to this page rather than the new user registration on Beyond.

Starting Monday June 2nd, we're excited to offer free access to our new recorded webinar on the upcoming Workforce Management feature: Capacity Planning! This feature hasn't been released yet, so this is your chance to get an exclusive sneak peek at what's coming.

The webinar will be available for free for 7 days to anyone with a Beyond account. Don't have an account? No problem! You can sign up for free here. After the 7-day window, the webinar will move into our regular paid subscription catalog.

We hope this limited-time access gives everyone a chance to see Capacity Planning in action and watch the session at a time that works for them.

Coming in July
We'll also be hosting a live webinar on Capacity Planning on July 30th where we'll dive deeper and answer your questions.

What You Can Do:

Watch the webinar while it's free.
Share the opportunity with others on your team.
Ask your questions in the community. We'll do our best to answer them ahead of or during the live session in July.

Let us know what you think, and stay tuned because more valuable content is on the way!

Starting Monday June 2nd, we're excited to offer free access to our new recorded webinar on the upcoming Workforce Management feature: Capacity Planning! This feature hasn't been released yet, so this is your chance to get an exclusive sneak peek at what's coming.

The webinar will be available for free for 7 days to anyone with a Beyond account. Don't have an account? No problem! You can sign up for free here. After the 7-day window, the webinar will move into our regular paid subscription catalog.

We hope this limited-time access gives everyone a chance to see Capacity Planning in action and watch the session at a time that works for them.

Coming in July
We'll also be hosting a live webinar on Capacity Planning on July 30th where we'll dive deeper and answer your questions.

What You Can Do:

Watch the webinar while it's free.
Share the opportunity with others on your team.
Ask your questions in the community. We'll do our best to answer them ahead of or during the live session in July.

Let us know what you think, and stay tuned because more valuable content is on the way!

#GenesysCloud
#Training

------------------------------
Melissa Talamonti-Clark
Product Manager, Genesys Beyond
------------------------------

Hi Melissa,

Yes, that's correct. I am unable to register for the webinar either. The link you provided takes me to the same page. My assumption is that your link is suggesting to log in or sign up for the beyond account is it ?

Regards,

Abdul Basit

------------------------------
abdul basit
Network Specialist Designer

Original Message:
Sent: 05-28-2025 12:20
From: Melissa Talamonti-Clark
Subject: Capacity Planning Webinar Early Access – Free for 7 Days!

Starting Monday June 2nd, we're excited to offer free access to our new recorded webinar on the upcoming Workforce Management feature: Capacity Planning! This feature hasn't been released yet, so this is your chance to get an exclusive sneak peek at what's coming.

The webinar will be available for free for 7 days to anyone with a Beyond account. Don't have an account? No problem! You can sign up for free here. After the 7-day window, the webinar will move into our regular paid subscription catalog.

We hope this limited-time access gives everyone a chance to see Capacity Planning in action and watch the session at a time that works for them.

Coming in July
We'll also be hosting a live webinar on Capacity Planning on July 30th where we'll dive deeper and answer your questions.

What You Can Do:

Watch the webinar while it's free.
Share the opportunity with others on your team.
Ask your questions in the community. We'll do our best to answer them ahead of or during the live session in July.

Let us know what you think, and stay tuned because more valuable content is on the way!

#GenesysCloud
#Training

------------------------------
Melissa Talamonti-Clark
Product Manager, Genesys Beyond
------------------------------

Hi Abdul, yes, the link should now take you to the Beyond free subscription page. If you already have a Beyond account than you should be able to access the webinar on Monday from our catalog with your sign in. I will also post the webinar link to this thread on Monday as well. 

Hi Melissa,

Yes, that's correct. I am unable to register for the webinar either. The link you provided takes me to the same page. My assumption is that your link is suggesting to log in or sign up for the beyond account is it ?

Regards,

Abdul Basit

------------------------------
abdul basit
Network Specialist Designer

Original Message:
Sent: 05-28-2025 12:20
From: Melissa Talamonti-Clark
Subject: Capacity Planning Webinar Early Access – Free for 7 Days!

Starting Monday June 2nd, we're excited to offer free access to our new recorded webinar on the upcoming Workforce Management feature: Capacity Planning! This feature hasn't been released yet, so this is your chance to get an exclusive sneak peek at what's coming.

The webinar will be available for free for 7 days to anyone with a Beyond account. Don't have an account? No problem! You can sign up for free here. After the 7-day window, the webinar will move into our regular paid subscription catalog.

We hope this limited-time access gives everyone a chance to see Capacity Planning in action and watch the session at a time that works for them.

Coming in July
We'll also be hosting a live webinar on Capacity Planning on July 30th where we'll dive deeper and answer your questions.

What You Can Do:

Watch the webinar while it's free.
Share the opportunity with others on your team.
Ask your questions in the community. We'll do our best to answer them ahead of or during the live session in July.

Let us know what you think, and stay tuned because more valuable content is on the way!

#GenesysCloud
#Training

------------------------------
Melissa Talamonti-Clark
Product Manager, Genesys Beyond
------------------------------

Starting Monday June 2nd, we're excited to offer free access to our new recorded webinar on the upcoming Workforce Management feature: Capacity Planning! This feature hasn't been released yet, so this is your chance to get an exclusive sneak peek at what's coming.

The webinar will be available for free for 7 days to anyone with a Beyond account. Don't have an account? No problem! You can sign up for free here. After the 7-day window, the webinar will move into our regular paid subscription catalog.

We hope this limited-time access gives everyone a chance to see Capacity Planning in action and watch the session at a time that works for them.

Coming in July
We'll also be hosting a live webinar on Capacity Planning on July 30th where we'll dive deeper and answer your questions.

What You Can Do:

Watch the webinar while it's free.
Share the opportunity with others on your team.
Ask your questions in the community. We'll do our best to answer them ahead of or during the live session in July.

Let us know what you think, and stay tuned because more valuable content is on the way!

#GenesysCloud
#Training

------------------------------
Melissa Talamonti-Clark
Product Manager, Genesys Beyond
------------------------------