branson.berry | 2023-05-19 16:28:34 UTC | #1
Hello! I am building a bot flow (for voice) that attempts to capture the customer's email address in a slot. I have created a custom slot type with the following regex, which matches any email address I have tested.
Regex: ^.+@[^\.].*\.[a-z]{2,}$
However, the bot does not understand "at" (or even "asperand") as the @ character. At least that is what I assume, as it just utters the No Match communication before eventually triggering the Recognition Failure Event. I am wondering if anybody else has had any success doing something similar, and if they could point me in the right direction.
Thank you,
Branson
system | 2023-06-19 16:29:33 UTC | #2
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