Hi Caitlyn,
Currently there is not a way to create categories for forms, your best bet is to use a naming convention that would provide this information upfront.
There is an idea: Division awareness: Evaluations and Survey forms that will restrict access so that divisions can only see their own forms.
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Sam Jillard
Online Community Manager/Moderator
Genesys - Employees
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Original Message:
Sent: 09-17-2025 16:36
From: Caitlyn Petrousek
Subject: Categories for evaluation forms
Hi there,
The sales side of our business shares evaluation forms with QA. Is there a way to create categories within the evaluation forms tab in Genesys to organize the different forms used by different departments?
#Implementation
#Unsure/Other
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Caitlyn Petrousek
Other
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