Genesys Cloud - Reporting and Analytics

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  • 1.  CDR

    Posted 4 days ago

    Are there CDR reports available?  Is there a filter for inbound International calls?  Thx.  (I am unfamiliar with reporting and where it is located on GCX)


    #Reporting/Analytics

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    Tim Strong Bear
    Telecom Engineer
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  • 2.  RE: CDR

    Posted 4 days ago

    Hey Tim,

    I have moved your question to the Reporting and Analytics community to help you get some answers. You can see some of the reports available by navigating to Performance > Workspace.



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    Jason Kleitz
    Online Community Manager/Moderator
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    Original Message


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