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Challenges in Retrieving Evaluator Activity for Deleted or Deactivated Evaluators

  • 1.  Challenges in Retrieving Evaluator Activity for Deleted or Deactivated Evaluators

    Posted 06-05-2025 18:07

    Dileep_kaRanki | 2024-08-16 12:23:14 UTC | #1

    Get an evaluator activity endpoint in the Genesys Cloud API is unable to retrieve activity data for evaluators who have been deleted or deactivated.

    1. Is there another endpoint that can access this data? 2. What is the reason for the inability to retrieve activities for deleted or inactive evaluators?


    Dileepkaranki | 2024-08-19 17:05:03 UTC | #2

    @Eos_Rios did you encounter this scenario


    Eos_Rios | 2024-08-19 17:09:34 UTC | #3

    We don't use their QAM features.


    Dileepkaranki | 2024-09-23 17:02:22 UTC | #4

    @tim.smith Could you guide me regarding this query.


    system | 2024-09-27 15:15:14 UTC | #5

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 27940