Genesys Cloud - Main

Dear Team ,

 I would like to know that how can change sites of lists of phone , we need to changes 200+ phone's site to different and it is difficult to change one by one , 
do we have option UI level or API level  do this task  ?


Regards ,
#Telephony

------------------------------
Noufal Ibrahim
------------------------------

Hi Noufal,

Yes, you can move phones to a different site via API. Have a look at these two:
https://developer.genesys.cloud/telephony/telephony-apis#get-api-v2-telephony-providers-edges-phones--phoneId-
https://developer.genesys.cloud/telephony/telephony-apis#put-api-v2-telephony-providers-edges-phones--phoneId-

If you have edges on-premises and only need to change the primary registration for your phones. At the Site settings, you can change this and force a phone reboot.
Original Message:
Sent: 04-21-2022 03:55
From: Noufal Ibrahim
Subject: Change the site for list of phone

Dear Team ,

 I would like to know that how can change sites of lists of phone , we need to changes 200+ phone's site to different and it is difficult to change one by one ,
do we have option UI level or API level  do this task  ?


Regards ,
#Telephony

------------------------------
Noufal Ibrahim
------------------------------