Greetings!

Our organization has noticed a change from the agent's view of their status. We could not find this in the update change log or any other threads on the community page.

Previously, the status selected would be filled with color and with a checkmark.

As of yesterday 10/27, it now appears as this.

While this is not impacting, it is different. Is there a setting or a fix could be done to revert to the previous view of the agent status?

Thank you for reading,

Greetings!

Our organization has noticed a change from the agent's view of their status. We could not find this in the update change log or any other threads on the community page.

Previously, the status selected would be filled with color and with a checkmark.

As of yesterday 10/27, it now appears as this.

While this is not impacting, it is different. Is there a setting or a fix could be done to revert to the previous view of the agent status?

Thank you for reading,

Hello John,

It looks like they did a fix for it at this time of writing you will have to update the GC client but its now fixed. 

Cheers, 

Greetings!

Our organization has noticed a change from the agent's view of their status. We could not find this in the update change log or any other threads on the community page.

Previously, the status selected would be filled with color and with a checkmark.

As of yesterday 10/27, it now appears as this.

While this is not impacting, it is different. Is there a setting or a fix could be done to revert to the previous view of the agent status?

Thank you for reading,