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  • 1.  Changing "Agent is typing" message in web chat

    Posted 03-23-2018 15:56
    No replies, thread closed.
    Does anyone know any way to change the typing message from "Agent is typing" to something else?

    Thanks!

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    Benjamin Winter
    Mortenson Family Dental
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  • 2.  RE: Changing "Agent is typing" message in web chat

    Posted 03-23-2018 21:56
    No replies, thread closed.
    Hey mate, 

    From what I know this isn't possible with the current chat - You can find all the editable fields in the chat documentation here;

    Chat API

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    Lawrence Drayton
    OVO Mobile (My Mobile Data)
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