Workforce Engagement Management

Is anyone else experiencing difficulties adjusting Activity Codes?  All of a sudden, I cannot drag an activity code to a new spot on a schedule.  Sometimes it will catch and sometimes it won't, especially if it is a 15-min segment. I can't easily expand a segment, especially On Queue.  This just started yesterday.  I was just wondering if anyone else had been experiencing the same issue. 

Hey Gina, sorry to hear you are having a bit of trouble there.  What 'drag snap minutes' setting do you have in your Display Options (behind the 'gear' icon)?  What zoom level do you have the schedule editor set to?  (the + and - magnifying glass icons.. If you zoom all the way in by pressing the left icon until it disables, I call that zoom level 1, then if you press the right-hand icon once that gets to zoom level 2, 3, and then 4).

Is anyone else experiencing difficulties adjusting Activity Codes?  All of a sudden, I cannot drag an activity code to a new spot on a schedule.  Sometimes it will catch and sometimes it won't, especially if it is a 15-min segment. I can't easily expand a segment, especially On Queue.  This just started yesterday.  I was just wondering if anyone else had been experiencing the same issue. 

I don't know what the problem was but today it is fine.  The problem started Monday afternoon but this morning it seems fine.  I am going to assume I somehow did something weird.  Thank you, all! 

Hey Gina, sorry to hear you are having a bit of trouble there.  What 'drag snap minutes' setting do you have in your Display Options (behind the 'gear' icon)?  What zoom level do you have the schedule editor set to?  (the + and - magnifying glass icons.. If you zoom all the way in by pressing the left icon until it disables, I call that zoom level 1, then if you press the right-hand icon once that gets to zoom level 2, 3, and then 4).

Is anyone else experiencing difficulties adjusting Activity Codes?  All of a sudden, I cannot drag an activity code to a new spot on a schedule.  Sometimes it will catch and sometimes it won't, especially if it is a 15-min segment. I can't easily expand a segment, especially On Queue.  This just started yesterday.  I was just wondering if anyone else had been experiencing the same issue.