Genesys Cloud - Main

Hello all,

I script that I'm designing that will have quite a few pages and I would like to use a dropdown menu on the main page to jump to one of the other pages. For the life of me I cannot figure out how to get this to work. The articles in the resource center don't really touch on this except in passing, so I'd be grateful for any advice/tips/other links.

Thank you!

#ArchitectureandDesign

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Patrick Mahaffay
Call Center Applications Support Specialist
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Hi Patrick,

Try using the end action in dropdown component.

Create an action which changes the page based on the dropdown value you selected.

Make use of if/else condition for each value of the dropdown selected.

Let me know if this works. Thanks

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Fnu Ganesh
Software Engineer II
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This worked! Thank you very much. 

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Patrick Mahaffay
Call Center Applications Support Specialist
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Original Message:
Sent: 02-11-2025 11:18
From: Fnu Ganesh
Subject: Changing pages in a script via drowpdown

Hi Patrick,

Try using the end action in dropdown component.

Create an action which changes the page based on the dropdown value you selected.

Make use of if/else condition for each value of the dropdown selected.

Let me know if this works. Thanks

------------------------------
Fnu Ganesh
Software Engineer II
------------------------------