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  • 1.  Chat Interaction Details

    Posted 05-11-2017 13:18
    No replies, thread closed.

    Hi Guys,

     

    Can you help me with two questions?

     

    Its possible show the unique InteractionID on the Interaction Details when a chat is started??

     

    Its possible to pop-up a scripter from a Chat Interaction like a Call?

     

    Thank you very much!

     



  • 2.  RE: Chat Interaction Details

    Posted 05-12-2017 18:23
    No replies, thread closed.

    The short answer to both questions is, no. Sorry.

     

     



  • 3.  RE: Chat Interaction Details

    Posted 05-15-2017 10:56
    No replies, thread closed.

    Gustavo, did you know that the interaction ID can be obtained with a single click at the top of your screenshot besides the customer name?

     

    Providing scripter capabilities for chats and emails is planned, but like George said, it is not currently available.



  • 4.  RE: Chat Interaction Details

    Posted 05-15-2017 11:52
    No replies, thread closed.

    Hi Lucie,

     

    I saw the copy link, thanks!

     

    Anyway this going to be good for the further implementations.

     

    Thank you very much!



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