antonmather | 2022-11-04 04:46:15 UTC | #1
Hi,
This might be a simple question, but I am struggling to find an answer. It may be that I am not using the correct terms to get a good search result.
I am creating an outbound flow that is called when an outbound campaign detects an answering machine. I want to leave a recorded message when the dialed number is NOT the Contact's work phone.
I can access the Call.Contact.WorkPhone in the flow designer, but I do not know how to get the number that has been dialed to do a comparison. I have tried Call.CalledAddress and Call.CalledAddressOriginal, but that seems to return a GUID that matches the ID of the entire flow. I suspect it might have something to do with the DNIS, but I'm not sure how to reach that in the flow.
Any help would be much appreciated.
system | 2022-12-05 04:46:41 UTC | #2
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