Hello Manojkumar,
I believe tokens can be re-used until they expire, but hopefully someone in the community will clarify
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Sam Jillard
Online Community Manager/Moderator
Genesys - Employees
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Original Message:
Sent: 12-11-2025 01:14
From: Manojkumar G
Subject: Clarification on Authentication Token Reuse
During user login, we have observed that the same access token continues to be valid across multiple sessions without requiring re-authentication. This raises the question of whether Genesys Cloud is intentionally allowing the same token to be reused for user authentication, or if this is an unexpected behavior.
#Security
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Manojkumar G
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