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Hello Community,

I'm trying to clear all the skills for an agent from a Pyhton script. I hace tested from the API Explorer that if you send a empy list in the body (just [ ]) in the "PUT /api/v2/users/{UserId}/routingskills/bulk" endpoint the existing skills get removed from the user.

I have tried this in the Python SDK, setting th body to [], but then I get th error "Request body must not be null]"

I have also tried setting the body to [PureCloudPlatformClientV2.UserRoutingSkillPost()] without definig anything else but I get 404.

I really apreciatte any help to avoid using a pure HTTP Request.

#PlatformAPI

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Edgard Paternina
Especialista It Ii
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Hello,

That appears to be a bug in the Python SDK.

Body with an empty dict or an empty array/list appears to be serialized as None/null.

I'll work on this shortly, creating a fix end of this week or early next week.

I'll update this post when the fix is done and when a new version of the Python SDK with it is made available.

Thanks for reporting this.

Regards,

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Jerome Saint-Marc
Senior Development Support Engineer
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Hello,

The fix has just been released in version 255.0.0 of the Python SDK.

Regards,

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Jerome Saint-Marc
Senior Development Support Engineer
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Thanks a lot Jerome.

I have tested the endpoint an now it worsks.

I appreciate all your hepo with this issue.

Regards,

Edgard

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Edgard Paternina
Especialista It Ii
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Original Message:
Sent: 04-03-2026 08:38
From: Jerome Saint-Marc
Subject: Clear Skills from Pyhton API

Hello,

The fix has just been released in version 255.0.0 of the Python SDK.

Regards,

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Jerome Saint-Marc
Senior Development Support Engineer
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