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  • 1.  Clear Skills from Pyhton API

    Posted 2 days ago
    Edited by Edgard Paternina 20 hours ago

    Hello Community,

    I'm trying to clear all the skills for an agent from a Pyhton script. I hace tested from the API Explorer that if you send a empy list in the body (just [ ]) in the "PUT /api/v2/users/{UserId}/routingskills/bulk" endpoint the existing skills get removed from the user.

    I have tried this in the Python SDK, setting th body to [], but then I get th error "Request body must not be null]"

    I have also tried setting the body to [PureCloudPlatformClientV2.UserRoutingSkillPost()] without definig anything else but I get 404.

    I really apreciatte any help to avoid using a pure HTTP Request.


    #PlatformAPI

    ------------------------------
    Edgard Paternina
    Especialista It Ii
    ------------------------------



  • 2.  RE: Clear Skills from Pyhton API

    Posted 19 hours ago

    Hello,

    That appears to be a bug in the Python SDK.

    Body with an empty dict or an empty array/list appears to be serialized as None/null.

    I'll work on this shortly, creating a fix end of this week or early next week.

    I'll update this post when the fix is done and when a new version of the Python SDK with it is made available.

    Thanks for reporting this.

    Regards,



    ------------------------------
    Jerome Saint-Marc
    Senior Development Support Engineer
    ------------------------------

    Original Message


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