rocco52 | 2020-06-17 20:03:06 UTC | #1
Hello everyone
Is there some web component or addon (click to call) what allows a customer on a web page to make a call from their browser to the contact center?
Thank you!
Jerome.Saint-Marc | 2020-06-18 13:20:20 UTC | #2
Hello,
Unfortunately no. At this time, we do not have a component/add-on that provides click to call from a web browser (for a WebRTC call)
You might want to check AppFoundry applications (partner solutions) if one can fit your need (ex: video chat solution providing video chat request from the web).
Regards,
rocco52 | 2020-06-18 13:37:11 UTC | #3
Thank you Jerome.
I thing, this appfoundry application, could satisface the requirement: https://appfoundry.genesys.com/filter/purecloud/listing/92e43173-b662-4bb6-9068-f897ac8590ac.
Thank you!
system | 2020-07-19 13:37:12 UTC | #4
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