yuezhong | 2020-10-14 03:15:11 UTC | #1
I use client credentials grant to generate a token,
Then invoke the service https://api.mypurecloud.com.au/api/v2/conversations/calls {
"phoneNumber": "+61430xxxxxx", "participants": [ { "userId": "c2df51a3-c199-4fbe-xxxx-e37662fxxxxx" } ] }
it replied {
"message": "This request requires a user context. Client credentials cannot be used for requests to this resource.",
"code": "not.a.user", "status": 400 }
Does anyone know how to create a call with client credentials grant?
a 3rd party application (.NET) would like to have button click to initiate an outbound call on Purecloud browser. by passing the phone number to dial and agent's userid.
anon28885283 | 2020-10-14 03:30:34 UTC | #2
Hi yuezhong,
As far as I'm aware it's not possible to initiate a call without user context, you need to authorize the app through Implicit Grant or Code Authorization.
system | 2020-11-14 03:30:35 UTC | #3
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