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  • 1.  Cloud Access

    Posted 8 hours ago

    Hello Community,

    I wanted to have hands on experience on genesys cloud, like creating architect flows, Queues and all others things.

    So is there a way I can get access to the Genesys Cloud. Please let me know.

    Thanks


    #AICopilot(Agent,SupervisorAdmin)
    #ArchitectandDesign
    #Implementation

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    Pradeep Reddy
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  • 2.  RE: Cloud Access

    Posted 7 hours ago

    Hi Pradeep

    Genesys offers training courses where you have access to the lab and you can create all objects.

    You will need an Education subscription for this. 

    If you don't have it, Genesys offers the orchestrator portal where you can accumulate points, and with 1000 points, you can get the subscription.



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    Kaio Oliveira
    GCP - GCQM - GCS - GCA - GCD - GCO - GPE & GPR - GCWM

    PS.: I apologize if there are any mistakes in my English; my primary language is Portuguese-Br.
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  • 3.  RE: Cloud Access

    Posted 5 hours ago

    I have 1000 odd points.. which one do I have to redeem against? it is Genesys Cloud Learning Subscription? and do I get the Lab access in that for complete access to genesys admin portal?



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    Pradeep Reddy
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  • 4.  RE: Cloud Access

    Posted 2 hours ago

    The subscription doesn't give you access to a lab...
    It will give you access to courses taught, where a lab will be available.

    Let's wait and see if anyone knows anything.


    ------------------------------
    Kaio Oliveira
    GCP - GCQM - GCS - GCA - GCD - GCO - GPE & GPR - GCWM

    PS.: I apologize if there are any mistakes in my English; my primary language is Portuguese-Br.
    ------------------------------