Workforce Engagement Management

Is there any chance of flexible coaching time slots coming in the near future? There was a discussion a couple months ago, that these features were anticipated to be released towards the end of this year. Hoping that they will as it would help in our use cases. 

Discussion is linked below: 

Workforce Engagement Management - Genesys

#Learning/Coaching

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Mohamad Ankouni
na
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Hey Mohamad,

This feature is currently being worked on by our engineering team. Based on its current progress I would expect to see it in Q1 or Q2 of next year.

I hope that helps. If you have any other questions please let me know.

Cheers,

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Paul Turner
Senior Product Manager
Genesys - Employees
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