Skip to main content (Press Enter).
Sign in
Skip auxiliary navigation (Press Enter).
Welcome to the Community!
A place to ask questions, connect with others, and stay in the know
Sign In
Sign Up
Skip main navigation (Press Enter).
Toggle navigation
Search Options
Home
Achievers Lounge
Communities
All Communities
My Communities
Genesys Cloud CX – Japan (日本)
Knowledge Variations for Touchpoint (Beta)
Genesys Cloud Community Home
Directory
Events
Upcoming Events
Browse
Discussion Posts
Library Entries
Login Page
Addthis
Meet the Gurus
Sign Up and Sign In
AMA
Q&A Show Overview
Your Voice, Your GKN: Share and Win!
Community Rockstars
Big Bad Bot Bash
The Community's Olympic Games - 2024
Community Rockstars - Customer Facing
Community Rockstars - Customer Facing
GCAP Community Member of the Month
Latitude by Genesys – User Group
Latitude By Genesys
Genesys Cloud PAC
Genesys Customer Advocacy Program
Genesys Customer Advocacy Opportunities
Community Prize Wall
Your Voice, Your GKN: Share and Win!
Help Cole Out!
Help Kevin Out!
PureConnect Bounty Board
Q&A Show Bounty Board
Copy of Q&A Show Bounty Board (Sandbox)
Redirect
Discussion
View Thread
Genesys Cloud - Main
Community Navigator
View Only
Community Home
Discussion
50.3K
Library
1.1K
Events
2
Members
6.1K
Discussion Thread View
Back to discussions
Expand all
|
Collapse all
sort by most recent
sort by thread
Coming Soon: Navigate to the interaction details view from the customer journey tab
Jump to
Best Answer
Joyanne Njuguna
07-08-2024 05:14
Hi all! I am thrilled to announce this upcoming addition to the Customer journey tab ...
Joyanne Njuguna
07-15-2024 07:29
Hi all! Status update on the availability of this feature. The new launch timeline will be from ...
Joyanne Njuguna
08-06-2024 10:58
Hi all! Status update on the availability of this feature. The new launch timeline will be in ...
Shauna Gibson
08-23-2024 08:39
Hi Joyanne Do we know when in September this is likely to be? Thanks Shauna ------------------------------ ...
Joyanne Njuguna
09-09-2024 09:03
Hi all & Shauna, Status update. We are hoping to release this feature from Monday the 16th ...
Daniel Possekel
09-10-2024 10:35
Hi @Joyanne Njuguna , I accidentally got notice of this thread through the personalized digest ...
Cillian Day
09-11-2024 11:46
Hi Daniel, This feature is improving the existing feature set by providing an easy way to ...