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  • 1.  Communicate App for Android

    Posted 10-16-2023 05:38
    No replies, thread closed.

    Hi there !

    I'm analyzing the capacities of communicate app for android, I'm aware that agents have a contact list (we can registry client phones in external contacts for agents to call) or are able to access to their mobile contacts for outbound, but are there any way to show an agent who's calling without scripting in inbound calls like it works in a mobile phone when save a contact.

    Thank you !


    #Unsure/Other

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    Javier Ruiz Lucas
    Banco Bilbao Vizcaya Argentaria, S.A.
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  • 2.  RE: Communicate App for Android

    Posted 01-01-2024 20:27
    No replies, thread closed.

    Not that I am aware of aside from adding numbers to local phone.  Here is an idea for this:  Communicate Mobile App - show caller name | Genesys Cloud Ideas Portal (aha.io)



    ------------------------------
    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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    Original Message


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