Adrian_Santamaria | 2023-12-21 16:26:58 UTC | #1
Hello!
I am a little bit confused with the "chat" terminology... Which are the API methods that regard the chats between agents? I mean the Communicate chat, not the chats with customers.
Thank you!
Jerome.Saint-Marc | 2024-01-02 15:16:09 UTC | #2
Hello,
There is a new internal chat API currently in Beta (not released yet). You may want to have a look at the Genesys Cloud Beta Community forum and join the Collaborate Chat API Public Preview.
Regards,
system | 2024-02-01 15:16:45 UTC | #3
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 23819