Welcome to the Genesys Cloud Beta HQ! We created this community in direct response to your feedback looking for a better way to access information and updates on the Genesys Cloud Beta process.  This is an open community available to any Genesys Cloud ...

Hi, Could you please clarify what are the alert managment options used for and how do they affect the notifications (toast, SMS, email) behavior? Mark as Read Snooze Alert Mute Alert Delete Alert Thanks. ------------------------------ ...

Awesome! you rock- thank you! ------------------------------ Dawn Weston AvalonBay Communities, Inc. ------------------------------

We are planning to add similar capability, where the End-User can "clear" the conversation explicitly. This is currently in the design & planning phase, suggest to track it here:  https://genesyscloud.ideas.aha.io/ideas/DIG-I-118 ------------------------------ ...

Hey Everyone,  Just a reminder that March Madness brackets are now LIVE. We do a bracket for both the men and women's tournaments, so two chances to win, two chances to gloat...I guess that means double the frustration, also, but let's have some fun.  ...

Hi Anish, You need to be using Web Messenger to continue the request as this is part of Digital Workspace. If you mark that option, you can progress. Thanks! ------------------------------ Xavier Mateu SAGE GLOBAL SERVICES LIMITED ------- ...

Hi Everyone! March is chock-full of many new community contests that are super fun to participate in! If you play, you'll have many chances to win an item of your choice from the epic Prize Wall.   So, what are you waiting for? Click the ...

GA target is now updated to March 8. As I indicated before, please continue to follow the admin response of tracking Idea WEM-I-410 to follow the latest notifications. Beta registration has been closed.  For non-beta orgs, you will need to wait until ...