Not immediately but we are looking to get the new API tagged as "Preview" asap. Currently its tagged as 'unstable' which doesn't filter out to public facing API docs. ------------------------------ Sachi Pradhan Product@Genesys [https://twitter.com/pradhan_sabya] ...

Here are the Genesys Cloud CX Release Notes for this week! Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the Genesys ...

Hello Beta HQ Community! We have a new and exciting opportunity for you to win a prize from the Prize Wall . In our Reporting and Analytics Community , our senior moderator Sam Jillard has a challenge for you - share your favorite reporting tips ...

Hi all, We need to push back GA target for 2 weeks to July 7. Some of the internal dependencies required more time to deploy the changes necessary for ad-hoc recording fix. The beta program will extend until then. ------------------------------ Director, ...

Here are the Genesys Cloud CX Release Notes for this week! Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the Genesys ...

Hi @Robert Wakefield-Carl , We completely understand the need for clarity as you plan ahead. As discussed in the most recent roadmap session, the tentative timeline for this release is still late June to early July. That said, we're currently reviewing ...

We're exploring potential innovations in customer experience and contact center technology. Your feedback will help guide how our products and services evolve to better meet the needs of organizations like yours. The survey should take about 7-8 minutes ...

Here are the Genesys Cloud CX Release Notes for this week! Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the Genesys ...

Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the Genesys Cloud release schedule . 2024 Genesys CIDR expansion ...

Hello @Raja Marimuthu , I don't believe your scenario is related to this beta, which has been closed since February 2025. This beta did not pertain to the Interactions page in analytics but the Call History view described here . I'd recommend ...