Genesys Cloud - Beta HQ

Here are the Genesys Cloud CX Release Notes for this week! Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the ...

We're looking for IT, Identity, Security, and Contact Center administrators to participate in a 60-minute remote interview about authentication and business continuity when using Single Sign-On (SSO) with Genesys Cloud. During the interview, we'll ...

Hey Jason! Just wanted to say thank you for adding all the licensing info to your posts for the releases. This is so helpful. ------------------------------ Andrea Nadeau Technology Consultant ------------------------------

Here are the Genesys Cloud CX Release Notes for this week! Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the ...

Hi, this is Olga from the UX Research team again. We're looking for Routing Administrators and Contact Center Administrators from large organizations to participate in a 60-minute research interview. We'd like to learn how you configure, manage, ...

Thanks, that survey is already closed. You can join the Genesys User Experience Research Community ( Signup Form ) to be contacted for future opportunities like this. Thanks! ------------------------------ Olga Revilla Staff User Experience Researcher ...

Hi again, We are iterating on the design of the Attribute-Based Access Control (ABAC) Editor. So, if you have not tested any previous versions and would love to provide feedback on a new version, I would like to invite ...

Hi again, We are iterating on the design of this idea and would like to invite you to test a new version. So, if you have not tested any previous versions and would love to provide your feedback on a new version, ...

Here are the Genesys Cloud CX Release Notes for this week! Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the ...

Hi, this test is already closed. There will be more testing ahead, so we may contact you in the future if you leave your data in the waitlist. Thanks, Olga. ------------------------------ Olga Revilla Staff User Experience Researcher ------------ ...