Adri2104 | 2024-09-25 14:13:23 UTC | #1
Hello, the communicationId corresponds to the id of the call of the first participant (customer) that appears in the conversation context (obtained via GET /api/v2/conversations/{conversationId}).
For group interactions (non-queue), how do I get the communicationId?
I need communicationID to be able to call the API /api/v2/speechandtextanalytics/conversations/{conversationId}/communications/{communicationId}/transcripturl and get the transcript
Regards
Adri2104 | 2024-10-01 16:04:37 UTC | #2
Solved, there is not transcript for "communicate" license :weary:
system | 2024-10-31 16:05:08 UTC | #3
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