Genesys Cloud - Main

for incoming faxes containing confidential health data, Does PureCloud have the capability to sftp the files or let them push onto an encrypt s3 bucket before they enter the mailbox to be worked?
#Routing(ACD/IVR)

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Gabe Ladios
Genesys - Employees
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PureCloud faxing capabilities are HIPAA compliant, so the faxes are encrypted in transit and at rest. Here are more details about faxes: https://help.mypurecloud.com/faq/faxes-sent-received-purecloud/

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Lucie DeCristofaro
Genesys - Employees
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Original Message:
Sent: 10-29-2019 06:17
From: Gabe Ladios
Subject: Confidential Faxes

for incoming faxes containing confidential health data, Does PureCloud have the capability to sftp the files or let them push onto an encrypt s3 bucket before they enter the mailbox to be worked?
#Routing(ACD/IVR)

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Gabe Ladios
Genesys - Employees
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Hi Lucie,

This is perfect! thank you very much for that explanation.


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Gabe Ladios
Genesys - Employees
------------------------------

Original Message:
Sent: 10-29-2019 08:33
From: Lucie DeCristofaro
Subject: Confidential Faxes

PureCloud faxing capabilities are HIPAA compliant, so the faxes are encrypted in transit and at rest. Here are more details about faxes: https://help.mypurecloud.com/faq/faxes-sent-received-purecloud/

------------------------------
Lucie DeCristofaro
Genesys - Employees

Original Message:
Sent: 10-29-2019 06:17
From: Gabe Ladios
Subject: Confidential Faxes

for incoming faxes containing confidential health data, Does PureCloud have the capability to sftp the files or let them push onto an encrypt s3 bucket before they enter the mailbox to be worked?
#Routing(ACD/IVR)

------------------------------
Gabe Ladios
Genesys - Employees
------------------------------