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  • 1.  Configure frequency for survey delivery

    Posted 3 days ago

    I'm looking for a way to track survey participation and frequency of delivery. For example, if a guest opts into the survey we don't want to present a survey to them for a week, or a month. I cannot find anything that gives a timer on when the last survey was sent and to not send a survey until a specific date has passed. Does anyone know if this is possible or has anyone successfully done this without using a third party?


    #WEM-Quality,WFM,Gamification,etc

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    Mark Whitchurch
    Senior Engineer
    IHG Hotels & Resorts
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  • 2.  RE: Configure frequency for survey delivery
    Best Answer

    Posted 2 days ago
    Edited by Jason Kleitz 2 days ago

    Good Day Mark

    I found the following on the Ideas Portal - https://genesyscloud.ideas.aha.io/ideas/CESVY-I-32

    Not sure if there is a workaround to get the required results.

    Regards

    Stephan



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    Stephan Taljaard
    EMBEDIT s.r.o
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    Original Message


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