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@Sanjana Seetharam for awareness of ask about copy feature idea. Right now time off related items (time-off limits, time-off plans) are intentionally at the management unit level.Under the Time Off menu item you could have some or all of the following: Time-Off Limits, Time-Off Plans, and Time-Off Requests. If you do not see one of these it is likely you are lacking a permission. When we release new items we typically do not enable by default. https://help.mypurecloud.com/articles/about-workforce-management-roles-and-permissions/ is a good spot to see permissions related to workforce management. If you expand the administrator permission section and scroll down or search you will find the time-off related permissions.https://help.mypurecloud.com/articles/about-workforce-management/ is the main resource article that includes many links for workforce management. If you open an article for a particular feature (e.g., 'Work with time-off limits') we document which permissions are necessary.
Hi Shirley,Our ideas lab is where we log any ideas for enhancements to our product in the future.This feature is currently not available in our product so I went ahead and created an idea for it.Here is some more information about ideas lab -https://help.mypurecloud.com/faqs/how-do-i-submit-an-enhancement-request/ I have also attached a document that has a few details about the ideas lab - hope these help :)Thanks,
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