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Configuring OAuth2 Client Credentials Grant for Custom SMTP Server Integration in Genesys Cloud

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  • 1.  Configuring OAuth2 Client Credentials Grant for Custom SMTP Server Integration in Genesys Cloud

    Posted 10-30-2023 15:41
    No replies, thread closed.

    I have been attempting to configure OAuth2 using grant_type=client_credentials for a custom SMTP server integration in Genesys Cloud. Despite various efforts and reviewing available documentation, I am only able to establish a successful setup using grant_type=password, which doesn't align with the required specifications for the client. The objective is to authenticate using grant_type=client_credentials. Any insights or experiences in resolving similar issues or steps to correctly configure OAuth2 with grant_type=client_credentials for Genesys Cloud custom SMTP server integration would be immensely helpful. Thank you in advance for your assistance!


    #Implementation

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    Chris Howe
    Limitless Ventures LLC
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  • 2.  RE: Configuring OAuth2 Client Credentials Grant for Custom SMTP Server Integration in Genesys Cloud

    Posted 10-30-2023 19:18
    No replies, thread closed.

    Chris, have you checked with our Developer Engagement team? I recommend reposting to https://developer.genesys.cloud/forum/. 



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    Becky Powell
    Director, Product Management
    Genesys - Employees
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