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  • 1.  Connection Issues

    Posted 10-14-2019 09:16
    Edited by Gordon Thomson 10-14-2019 10:33
      |   view attached
    No replies, thread closed.
    Is anyone else getting the "You are no longer connected" message in the EMEA region? we seem to get this message on both multiple and single tabs, even when we log out and clear cache it just keeps re-appearing. An issue is already logged but I wondered how many other people are encountering the same issue?
    #PlatformAdministration

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    Gordon Thomson
    Actavo
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    Connection Issues.docx   28 KB 1 version


  • 2.  RE: Connection Issues

    Posted 10-15-2019 06:49
    No replies, thread closed.
    Yes, 
    It has nothing to do with mutlitabs/Architekt or inactivity. 
    Done some tests with 'clear' browser and one tab. It happened 3 times in 10 minutes. Either when I was doing nothing (Admin page displayed) or when I changes view to Admin page. It seems that it appears only on Admin page.

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    Wojciech Dzikowski
    CGI ISMC Polska Sp. z o.o.
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    Original Message


  • 3.  RE: Connection Issues

    Posted 10-15-2019 08:17
    No replies, thread closed.
    I seem to get it on the performance pages also, outbound campaigns, callbacks, queues, queues activity, etc

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    Gordon Thomson
    Actavo
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    Original Message


  • 4.  RE: Connection Issues

    Posted 10-15-2019 08:40
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    No replies, thread closed.
    As shown

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    Gordon Thomson
    Actavo
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    Attachment(s)

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    Connection Issues 2.docx   71 KB 1 version
    Original Message


  • 5.  RE: Connection Issues

    Posted 10-15-2019 08:57
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    No replies, thread closed.
    and here

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    Gordon Thomson
    Actavo
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    Attachment(s)

    docx
    Connection Issues 3.docx   53 KB 1 version
    Original Message


  • 6.  RE: Connection Issues

    Posted 10-15-2019 23:09
    No replies, thread closed.
    Been happening to me for about a month now on the APAC (Sydney) server, I raised a ticket which is sitting with care to investigate. Had to provide console and network logs and a screen shot

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    Darryn Chang
    Stuff Limited
    New Zealand
    3 Years Purecloud
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    Original Message


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