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  • 1.  Content Seach Not Working

    Posted 07-22-2024 13:13
    No replies, thread closed.

    Is anyone else having issues with content search? Currently some users in our organization are unable to use content search. When trying to search by words or phrases, it quickly moves to an error screen that says "status_access_violation" 


    #Workforce Management
    #SpeechandTextAnalytics
    #Reports
    #Other/Not Sure
    #GeneralQuestion

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    Addison Hild
    Athene
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  • 2.  RE: Content Seach Not Working

    Posted 07-23-2024 08:00
    No replies, thread closed.

    Our org is experiencing this exact same error with content search. Also noticed it when trying to edit Dashboard metrics.



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    Garrett Gardner
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  • 3.  RE: Content Seach Not Working

    Posted 07-24-2024 07:59
    No replies, thread closed.

    Hi Addison,

    Thanks for flagging. Can you let me know which region are you located?



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    Anik Dey
    Genesys - Employees
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  • 4.  RE: Content Seach Not Working

    Posted 07-24-2024 15:15
    No replies, thread closed.

    Addison, will you be able to raise a CARE ticket for this?



    ------------------------------
    Anik Dey
    Genesys - Employees
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  • 5.  RE: Content Seach Not Working

    Posted 07-30-2024 22:05
    No replies, thread closed.

    Not sure if it's just me but as of today I don't have the issue anymore. Not sure why, but problem no longer exists for me. 



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    Glen Tylee
    Fonterra
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