Original Message:
Sent: 01-29-2024 09:54
From: Jeremy Walts
Subject: Continuous Forecasting
Thanks, Daniel. We are still doing long term forecasting/capacity planning in excel and are desperately searching for a better solution, so please keep us in mind and include if you can!
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Jeremy Walts
EmblemHealth
Original Message:
Sent: 01-29-2024 09:49
From: Daniel Chapdelaine
Subject: Continuous Forecasting
Hi Jeremy,
Due to the feature's size and nature, we will be rolling it out in phases. The first beta phase would be just the UI and the Continuous Forecast itself, and we are calling this the read-only beta since what you can do with it is limited. Due to the restricted functionality, for this first beta, we are planning to keep it closed and contact a select few clients, with the goal being to get feedback on the new UI and the concept itself. We are looking for forecasters or planners who use ABM in various industries, but I will keep those in this community post in mind.
Thanks!
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Daniel Chapdelaine,
Product Manager, WFM Forecasting
Genesys - Employees
Original Message:
Sent: 01-29-2024 09:19
From: Jeremy Walts
Subject: Continuous Forecasting
Hey Daniel! Will there be a beta sign up for this? Definitely interested.
Thanks
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Jeremy Walts
EmblemHealth
Original Message:
Sent: 01-26-2024 12:06
From: Daniel Chapdelaine
Subject: Continuous Forecasting
Hi Jukina,
Will do! I will keep you in mind when we are ready for beta testing.
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Daniel Chapdelaine,
Product Manager, WFM Forecasting
Genesys - Employees
Original Message:
Sent: 01-10-2024 14:15
From: Jukina Emperator
Subject: Continuous Forecasting
Hello Daniel,
Please include me on the beta for Continuous Forecasting. I currently have this item on my project list.
Thanks!
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Jukina Emperator
Coca-Cola Company Business Services North America LLC
Original Message:
Sent: 12-18-2023 15:04
From: Daniel Chapdelaine
Subject: Continuous Forecasting
Hello Angela,
That is correct; we are working on a new type of forecasting called the Continuous Forecast; we were hoping to beta it this January but had to hold off to add some polish to it. We are targeting a new beta date in March, but this can change as we continue to work on the project. Would you be open to us contacting you for research around the first beta? We are planning a few beta's around this feature to build off of it and eventually release it to GA as a full feature.
Thanks,
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Daniel Chapdelaine,
Product Manager, WFM Forecasting
Genesys - Employees
Original Message:
Sent: 12-17-2023 23:28
From: Angela Dunlop
Subject: Continuous Forecasting
I recall hearing about a Genesys improvement coming in the future regarding Forecasting. My understanding is the system would create a snapshot of the created forecast and automatically update the forecast based on actuals leading up to the time of the forecast in terms of AHT for example. What is this called and when is it expected to go live?
#Forecasting
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Angela Dunlop
City of Gold Coast
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