emma.wells | 2021-04-19 17:52:30 UTC | #1
Hi all,
I am working on a Genesys integration and am making a call to the endpoint "/api/v2/analytics/conversations/details/query". I am expecting a field called totalHits to be returned from the api call (as is says it should in the documentation), however, it is not being returned. Does anyone know how to get this field to return from this API call? Or has anyone encountered this issue as well?
API docs for reference: https://developer.mypurecloud.com/api/rest/v2/conversations/#post-api-v2-analytics-conversations-details-query
Thanks!
tim.smith | 2021-04-19 17:59:17 UTC | #2
This property made it out in the documentation before it's actually being used; it can be safely ignored for now. Keep an eye on the Genesys Cloud release notes for information when this is released.
emma.wells | 2021-04-19 20:29:52 UTC | #3
Gotcha - thanks for the quick reply!
system | 2021-05-20 20:44:03 UTC | #4
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