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  • 1.  Converting Audio Recorded Interactions into Text

    Posted 01-29-2019 17:28
    No replies, thread closed.
    Good Day everyone,
    Is it possible to convert a recorded audio interaction into a text file ?
    Regards
    #SIP/VolP
    #Telephony

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    Samuel Effange
    Nissan North America, Inc.
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  • 2.  RE: Converting Audio Recorded Interactions into Text

    Posted 01-29-2019 17:35
    No replies, thread closed.
    There's a couple solutions on AppFoundry that can.  Search for transcription.

    https://appfoundry.mypurecloud.com/#/filter/purecloud

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    Melissa Bailey
    Genesys - Employees
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    Original Message


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