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Cordless phone working in the cloud

  • 1.  Cordless phone working in the cloud

    Posted 7 hours ago
    Edited by Mark Gonzales 7 hours ago

    Hi, I have many cordless phones that work via UDP with on prem Edges BUT when I move them to the cloud they fail. These are heavily used by the LOB's, and I would hate to not have them working when we fully move to the cloud soon. These are the settings fields I have tried to adjust using our PureCloud address for our region, and I get a failed to register error. I really need to get these going. SO, thank YOU in advance! 

    Cordless SIP settings


    #System/PlatformAdministration
    #Telephony
    #Unsure/Other

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    Mark Gonzales
    NA
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