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We need some help in getting the correct API connections that will recreate the Agent Status Detail report, by Duration, like we use in the UI. Support has told me they cannot help and pointed me here.  Is there anyone that can help us to get connected with the correct API's needed to re-create that front end report?

Hi Aaron,
the API being used by that report is `POST /api/v2/analytics/users/aggregates/query`

With a request payload like this:

{
    "filter": {
        "type": "and",
        "clauses": [
            {
                "type": "or",
                "predicates": [
                    {
                        "dimension": "userId",
                        "value": "fec34eaa-818e-4617-b317-9360a00089fc"
                    }
                ]
            }
        ]
    },
    "metrics": [
        "tSystemPresence",
        "tAgentRoutingStatus",
        "tOrganizationPresence"
    ],
    "groupBy": [
        "userId"
    ],
    "interval": "2025-06-04T05:00:00.000Z/2025-06-04T14:30:00.000Z"
}