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Create Callback within script for outbound Campaigns

  • 1.  Create Callback within script for outbound Campaigns

    Posted 06-05-2025 18:16

    Abrie.Fleming1 | 2019-11-12 11:53:39 UTC | #1

    Hi

    I am trying to create a Callback API function within a script but I see the campaign Callback API has been deprecated https://developer.mypurecloud.com/api/rest/v2/outbound/#post-api-v2-outbound-campaigns--campaignId--callback-schedule

    And the other outbound API for callbacks requires a hard-coded number from a column

    Which API can I use to create a callback from a outbound script with the number as a variable and associate the callback still with the campaign

    Kind Regards Abrie Fleming


    tim.smith | 2019-11-13 17:47:56 UTC | #2

    You can create callbacks using POST /api/v2/conversations/callbacks. The dev tools has a callback test tool as well: https://developer.mypurecloud.com/developer-tools/#/callback


    system | 2019-12-14 17:47:58 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 6459