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Create follow up SMS for unsuccessful calls

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  • 1.  Create follow up SMS for unsuccessful calls

    Posted 06-08-2020 14:55
    No replies, thread closed.
    Hi!
    Is there a possibility to  send some predefined SMS (or email - if email address is in some extra field in calling list) for the contacts in outbound calling lists which campaign was not able to contact after set attempt limit?

    #Outbound

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    Armands Bunkovskis

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