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  • 1.  Creating a user that has been previously deleted

    Posted 02-12-2020 09:49
    No replies, thread closed.
    Hi. I'm using the .NET API. I create a user via PostUsers() and then I go into the Genesys Cloud environment and manually delete the user since I'm currently doing testing and need to retest. When I do the retest and go to add that user in again PostUsers() fails with a 400 bad request saying there is a duplicate value for the email. But if I go into the Genesys Cloud environment and attempt to add that user in manually I get the following message


    Is there a way programatically that I can restore/add this user if they were previously deleted from the system? 

    Thank you.

    #Unsure/Other

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    Sean McGrath
    Avtex Solutions, LLC
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  • 2.  RE: Creating a user that has been previously deleted

    Posted 02-12-2020 12:58
    No replies, thread closed.
    Do a patch to the user and set the state to active

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    Melissa Bailey
    Genesys - Employees
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    Original Message


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