Genesys Cloud - Developer Community!

 View Only

Sign Up

Back to discussions
Expand all | Collapse all

Cross Origin error "Failed to read a named property 'href' from 'Location'" when deploying web messenger script.

  • 1.  Cross Origin error "Failed to read a named property 'href' from 'Location'" when deploying web messenger script.

    Posted 04-30-2025 16:25

    Business is getting cross origin error:

     thirdparty-plugins.html:1 Error in event handler: SecurityError: Failed to read a named property 'href' from 'Location': Blocked a frame with origin "https://apps.mypurecloud.com"

    We believe this is cause be a browser security blocking something from genesys from accessing the browser property. Is there a way to get rid of this error message?


    #WebMessaging


Related Content