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  • 1.  CSV issue while create agents

    Posted 10-29-2018 06:13
    No replies, thread closed.
    Hello,
    I tried to import agent through a CSV file. I followed your example but It can't work.
    So i tried with your example.csv file but also your document failed to create agent by this way.
    Can you help me to realize a good importation and know why it didn't work.


    #Integrations

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    Nicolas URGIN
    Dimension Data France
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  • 2.  RE: CSV issue while create agents

    Posted 11-08-2018 10:55
    No replies, thread closed.
    There are no known open issues that we aware of to address this issue.  We are happy to help with this request. If you could please go to https://genesyspartner.force.com/customercare 
    you can enter a support ticket, we can work to resolve this issue. Thank you!

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    Cristin Kenney
    Genesys - Employees
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