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Hi, i've followed the procedure to deploy the CX Cloud ACD Voicemail/Salesforce component on my dev Salesforce instance:

GitHub - purecloudlabs/salesforce-playback-acd-voicemail: This is an open source project to extend CX Cloud from Genesys and Salesforce to include a component whereby users can view and playback ACD voicemails when they're handling callbacks that include a voicemail on Genesys Cloud.

i cannot login into the component for this error:

i've changed the region in the code:

i've solved the issue, after deploying the component there is a configuration for changing the region and adding the Client ID to it, then it is needed adding the callback uri under the Implicit Grant OAuth used for it, in this way it worked, unfortunately there is no doc on this configuration.

Hi, i've followed the procedure to deploy the CX Cloud ACD Voicemail/Salesforce component on my dev Salesforce instance:

GitHub - purecloudlabs/salesforce-playback-acd-voicemail: This is an open source project to extend CX Cloud from Genesys and Salesforce to include a component whereby users can view and playback ACD voicemails when they're handling callbacks that include a voicemail on Genesys Cloud.

i cannot login into the component for this error:

i've changed the region in the code:

Hi Alessandro,

Sorry for the challenges.  I will ask the developers who help do the writeup to review this post and see what we need to do to update the documentation.  Thanks for letting us know how you resolved it.

- John

i've solved the issue, after deploying the component there is a configuration for changing the region and adding the Client ID to it, then it is needed adding the callback uri under the Implicit Grant OAuth used for it, in this way it worked, unfortunately there is no doc on this configuration.

Hi, i've followed the procedure to deploy the CX Cloud ACD Voicemail/Salesforce component on my dev Salesforce instance:

GitHub - purecloudlabs/salesforce-playback-acd-voicemail: This is an open source project to extend CX Cloud from Genesys and Salesforce to include a component whereby users can view and playback ACD voicemails when they're handling callbacks that include a voicemail on Genesys Cloud.

i cannot login into the component for this error:

i've changed the region in the code: