Genesys Cloud CX

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  • 1.  Cycling through Multiple Dashboards

    Posted 10 days ago
    Hi Team -

    We have a customer who wants to cycle through multiple dashboards on a single display ''' the dashboards must display in FULL SCREEN mode.

    For example, multiple teams have their own separate dashboards, and want to display 1 dashboard for (say) 30 seconds, then automatically switch to the next dashboard.

    They have the ability to switch / cycle between browser 'tabs' but these show as separate tabbed views, not full screen.

    Any suggestions?

    Thanks in advance,
    Mal.
    #Reporting/Analytics

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    Thanks and regards,
    Malcolm Green
    Nexon Asia Pacific Pty. Ltd.
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  • 2.  RE: Cycling through Multiple Dashboards

    GENESYS
    Posted 8 days ago
    Edited by Laurie Nelson 8 days ago
    Hi Mal!

    We have an idea for this in our Ideas Lab, which I see that you found and commented on. We have this on our radar as we make a number of exciting enhancements to our dashboards this year and into next year.  @Nikhil Ponnam is heading up our efforts in this area and when this gets closer, he may reach out for more details on your use case.

    Thanks!​

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    Laurie Nelson
    Genesys - Employees
    Sr. Director Product Management - Data, Analytics and Reporting
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