Hi team,
in the Genesys Cloud UI there is a possibility to view the Billing & Usage (Account -> Subscription -> Billing & Usage).
Here under section 'AI Experience' we can see the number of included tokens and also used tokens for each sub-category.
The summary shows to cumulated data for whole billing period, which can be selected.
Question: How can we get the detailed tokens usage on daily base?
We know that there is an export of few reports (especially 'Current Usage Report' and 'Resources Usage Report') with some more or less useful data, but it does not provide any data for 'AI Experience Tokens Concurrent' to get or even calculate the daily based numbers.
#PlatformAPI------------------------------
Miroslav Stupavský
------------------------------